An ITE College East student demonstrates how he fixes a smartphone at the Mobile Service Centre of the ITE-Samsung Tech Hub.
As part of a three-year Memorandum of Understanding (MOU) signed by Samsung Electronics Singapore and the Institute of Technical Education (ITE) in May 2014, the two entities have unveiled the first ever ITE-Samsung Tech Hub.
Officially opened last Friday (November 21, 2014) at the ITE College East, this new facility seeks to provide real-world training that will enhance the employability of ITE students.
The ITE-Samsung Tech Hub comprises a Display Solutions Centre to showcase various emerging display technologies from the South Korean electronics giant, as well as a Mobile Service Centre, which simulates Samsung's customer service environment to train students in mobile device technical support and customer service.
According to a joint media statement, the current batch of ITE College East students enrolled in Nitec in Electronics (Mobile Devices) and Nitec in Electronics (Display Technology) are already taking lessons at the facility.
Additionally, some 52 students are also undergoing an eight-week joint certification training programme that focuses on technical training and product knowledge on the latest Samsung smartphones and tablets. The top 10 students in this programme will earn internship opportunities at Samsung customer service centres to further hone their skills.
To date, 11 students have gone through a 10-week internship at Samsung from August to October this year. They learned about Samsung's business in areas such as technical support, marketing, customer service and sales operations.
On top of that, one student from these two courses will also receive a scholarship from Samsung to support their academic needs throughout the two-year course in ITE.
"Samsung is fully behind the Singapore vision of providing skills-focused development and opportunities for all Singaporeans to achieve their fullest potential. Our collaboration with ITE allows us to support youth education and job training through the use of Samsung's technology, services and expertise," said Harry Lee, President, Samsung Electronics Singapore. "With the ITE-Samsung Tech Hub, students have the resources and a learning space to develop technical skills needed to join the workforce."
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