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How to get a job at Apple: What it's really like working in the Apple Store

Lucy Hattersley | Sept. 7, 2016
Want to get a job working for Apple? The world's greatest tech company hires many people, and we've got some great insights into what it's looking for in prospective new team members

How to get a job as an Apple Genius: Stand Out

"Before the second interview I'm asked to fill in a form explaining a little about myself and my likes and dislikes," says Dylan. "There are eight people and this time we're being interviewed by the two store leaders in a meeting room above the store.

"We're asked competency-based questions. Name something you're proud of achieving. Tell us about a time you dealt with a difficult customer. What would you do if someone had a complaint?

"The last question is something Apple seems to ask all the time. Can you tell us something interesting about yourself? You would be amazed how many people this stumps. I like to have a few interesting facts around that I use in situations where this comes up.

"Finally we're asked if we have any questions," Dylan tells us. "A couple of the other candidates ask boring questions. I'm working on a photo a day project and ask if I can take a photo of the two store leaders. To my amazement they agree and pose a shot.

"This actually seems to be the sort of thing they like, " advised Dylan. "Someone who's talkative and outgoing enough to take a risk, like taking a picture of their potential new Apple bosses for no particular reason.

How to get a job working for Apple: pay and benefits

Thanks to websites like Glassdoor, it's become easier to find out information on what roles and pay are like in Apple.

First of all, Apple gets a solid 4.0 rating on Glassdoor (out of 5). It's a respectable score, but by no means up there with the best. In general it's a great place to get training, and you do recieve a lot of benefits. "There are bonuses of £80-90 every other month," says a Creative. "Also we get given £2,000-3,000 GBP of Apple stock each year."

You have to remember that it's just a job. "They make you think you've got an amazing career when really you're just a shop assistant," says the Specialist. "You get spoon fed a lot of corporate rubbish, and brainwashed."

It's also hard work, with few breaks and many reports complain of the work-life balance. Almost every review on Glassdoor lists "working hours" or "work life balance" as a con for Apple.

Glassdoor lists the following rates of pay reported by Apple staff:

Specialist - £8.73 hourly
Family Room Specialist - £9.03 hourly
Creative - £24,469
Mac Genius - £27,520 per year

 

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