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Google's Maile Carnegie to lead ANZ's digital banking efforts

Nurdianah Md Nur | March 1, 2016
She will lead the strategic development and delivery of the bank’s digital experience for its customers and staff.

ANZ has appointed Maile Carnegie as its new head for digital banking.

She will assume her role in July 2016, and will be based in Sydney.

In her role, she will lead the strategic development and delivery of the bank's digital experience for its customers and staff. This includes digital projects, innovation and strategic relationships with the FinTech sector. Reflecting digital's importance to ANZ's performance, Carnegie will also have shared responsibility for the financial results of the bank's Australian and New Zealand Divisions.

Since Carnegie is a member of the bank's Group Executive Committee, she will also be responsible for the group's marketing, including ANZ's brand, advertising and sponsorship, said the bank.

Commenting on Carnegie's appointment, ANZ's CEO Shayne Elliott said: "We recognise that digital is central to driving revenue growth, and to successfully compete in a changing and disrupted environment, where technology and brand are key sources of differentiation. "

"With her experience at Google, track record in building brands and business in Australia and in Asia, and her leadership skills, Maile is uniquely qualified to lead ANZ's digital transformation.  Part of Maile's role will also be to shift our thinking and champion a Group-wide innovation culture at ANZ based on developing and attracting service-focused, technology-literate, innovative and experimental people and teams. This includes being the sponsor of a new Digital Business Transformation Leadership Program created jointly by ANZ and the Massachusetts Institute of Technology."

Carnegie joins ANZ from Google, where she was the Managing Director for Australia and New Zealand at Google since 2013. Before that, she was with Procter & Gamble for 20 years. During her time there, she has held several roles including the Managing Director for Australia and New Zealand, General Manager for Asia Strategy, Marketing and Design based in Singapore, and in senior marketing and commercial roles in the United States.


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