Notably, Capgemini was also one of just four large integrators to make their way onto the Australian Government's panel of service providers to pitch in on the landmark Welfare Payment Infrastructure Transformation (WPIT) program, which has been slated to cost in excess of $1 billion.
“Truly transformative digital engagements often begin with a consultative element, with Capgemini and peers seeking to define what is possible for clients that may have a high-level understanding about how digital can help evolve business models or functions, yet require a partner to help define specifically what types of technologies can generate “quick wins” in support of an iterative transformation approach,” the authors said.
Meanwhile, Capgemini’s aggressive perusal of the user experience (UX) and customer experience (CX) space has also underpinned its digital growth objectives. Its focus on security was recommended by TBR, with the authors stating that these security conversations have increasingly become “table stakes” as clients transition to cloud-based IT environments.
“For Capgemini, the theory of Security as Code, utilising the building blocks provided by the aforementioned infrastructure providers, is an area the company views as a significant opportunity, as few clients retain the in-house resources capable of shifting their cyber posture from tying together a suite of on premises products to developing a virtualised connection using underlying code within the public cloud environment,” they added.
The analysts also mentioned that the company’s knowledge of public cloud environments, and how to use the underlying code to better secure the asset, positions it well to expand wallet share on cloud engagements via inclusion of embedded security services.
According to the TBR analysts, moving forward, automation represents an “excellent fit” for Capgemini as the applications-focused nature of automation aligns with Capgemini’s core business and is an easily defensible, smaller-scale investment that can generate quick wins for those adopting the solutions, whetting clients’ appetite for broader, more transformational engagements.
“Capgemini’s ability to road map these feature for prospective clients, particularly in target verticals such as manufacturing, automotive or life sciences, represents a significant growth opportunity for the foreseeable future,” the report stated.
However, Capgemini, just like other tech companies, will face two challenges in seeking talent to fill roles within these new tech areas: finding and attracting digitally skilled professionals, and providing a workplace for a new generation of people with new expectations.
“As Capgemini competes for talent with its IT services peers, especially around high-demand digital skills, its diversity and inclusion agenda to support gender, ethnic and cultural diversity and to provide opportunities for people with disabilities enhances its brand as an employer and enables the company to access and attract the talent it needs.
“Additionally, promoting and supporting the well-being of its employees by making sure its facilities and business practices empower excellence further enhance Capgemini’s ability to attract people,” the authors added.
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