Broadwater uses a third party storage provider, in this case Iron Mountain, to hold the machine image of the software for the life of the contract. Vendors have been surprisingly willing to comply, Broadwater says. It is an extra expense in the contract, but it provides full protection without paying for a full secondary backup of all the data, he explains.
There are many ways customers can prepare for the worst-case scenario in the cloud. From simple disaster-recovery best practices, to unique plans of attack Broadwater says it's better to be safe than sorry.
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