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CFOs Lack Faith in CIOs

Ellen Messmer | July 19, 2011
CFOs increasingly call the shots on IT decisions but they aren’t very happy with IT teams, survey shows.

The study’s findings point to the need for the CIO and others in the IT department to reach out to the CFO and be as clear as possible about why some kinds of IT investments are being advocated by the IT department, Van Decker says. He noted the survey shows only 35 percent of the CFOs viewed IT as being a strategic driver of business performance.

“Perhaps CFOs don’t understand the longer-term importance of deploying new technologies, such as virtualisation,” Van Decker said. CFOs are strongly focused in on business enablement, particularly of ERP systems, where the current mood favours consolidation of systems. But acceptance of software-as-a-service (SaaS) is also gaining favour in the eyes of the CFO, with 10 percent now accepting SaaS (up from six percent in 2010), though 76 percent still prefer licensed software.


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