"People sometimes point to the discovery of problems as evidence that our process isn't working. Nothing could be further from the truth," he added.
Last year, it conducted 633 audits of its suppliers, up from 451 in the previous year. The audits resulted in suppliers repaying workers almost $900,000 for unpaid overtime. In addition, Apple found 16 cases of underage workers being hired.
These underage workers were returned to school, and received financing for their education, along with the income they earned, while employed by the supplier, Apple said.
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