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Adapting to consumer technologies: CIO Workshop

Jack Loo | June 11, 2013
Conference delegates at Day Two and Three of the CIO Workshop find out more about the disruptive effects of consumer technologies.

Consumer technologies are transforming the role of the CIO. But how the IT leader can adapt was the main issue raised at a panel discussion during the CIO Workshop in Seoul on 30 May.

One way is for the CIO to work closely with the CEO, said Matthew Johnston, managing director, South Asia, Dell. "Find out what you are required to achieve for the business, and translate that into technology," he said. Jointly organised by the Singapore IT Management Association (ITMA) and Accenture, the CIO Workshop is a conference that aims to serve as a platform for IT leaders in Singapore to discuss the challenges facing the technology community.

Johnston was responding to moderator Jayson Goh's question on where the CIO could start in his or her transformation journey. Goh is executive director, Infocomms & Media/Planning & CIO, Economic Development Board.

Another approach for the CIO can be found in the vertical that the CIO's company operates in, suggested Jae Shin, vice president, Enterprise Business Team, Mobile Communications Division, Samsung Electronics.

The CIO has to start from the ground up, Shin said. "If the CIO is operating in retail, then start from the sales floor, and understand the various data points, including POS systems," he added.

The conference attendees at the CIO Workshop were then treated to an overview of the nation-wide initiatives ran by South Korean government's National Information Society Agency. The statutory body is in charge of technology infrastructure development and promotion in the country.

One programme is the Gigabit Internet Project that aims to improve the current 2 Mbps speed of the Nationwide Broadband Network to 1 Gbps speed levels. "By 2017, the Gigabit Internet Service will be available in 90 percent of Korean territory," said Sun-Moo Kang, director, National Information Society Agency.

The rural communities in South Korea are not forgotten either, with the Rural Broadband Project launched in 2010, added Kang.

"The objective is to build broadband networks in small towns from rural areas to provide high speed Internet service, and provide applications specifically developed for rural residents", said Kang. The applications include home security systems, agricultural training tools and CCTV platforms.

New technology: Yes or No?

The topic of how the development of technologies like big data and cloud will shift IT priorities was raised at the second panel discussion of the day. The moderator was Yap Chee Yuen, executive vice president, Corporate Services, Genting Singapore.

The crucial point is for the CIO to know when or where to apply the new technologies, according to the panel members. There are also times where there is no need for these new technology spheres, they added.


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