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A transformational journey

Zafar Anjum | Sept. 10, 2013
As HCL Technologies’ new chief productivity and competitiveness officer, Rajiv Sodhi’s role is to transform and globalise the workforce and workplace. He describes his journey with HCL where he has seen it grow from a million dollar company to a billion dollar one.

(Read the CMO's Zero Moment of Truth for insights into this CMO-oriented strategy of HCL)

The importance of APAC

HCL Technologies recorded a growth of 22 percent during the financial year 2013.

The company's net income touched a five-year high of 16 percent and its return on equity for the year has been 34 percent which HCL claims is among the best in the industry.

"We have the highest percentage of revenue from APAC," said Sodhi. "Most others (IT service providers) are Europe and US centric. We have been in Singapore for 32 years as Far East Computers (name was changed back to HCL). Today, Japan is a large outsourcer of product engineering."

An IDC 2012 Japan CIO Survey report stated that the Japan sales of HCL Technologies have led the company into its top position among offshore vendors in Japan.

"We have always done well in Singapore," he said. "We have grown in Malaysia as well."

"In unsaturated markets we are number 1," he said. "In the replacement market (packaged services because of Axon acquisition) we are in a leading position."


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