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What to do when IT is broken -- and management doesn't care

Infoworld | March 12, 2015
An IT pro tackles deep system issues at one company -- then realises the worst problems are skin deep.

They take and they take

I was proud of the work we'd done, but despite this accomplishment, senior management still hadn't changed. They weren't interested in our work with the technology and kept demanding the impossible.

Even worse was how they treated the tech department -- as if we were property. They didn't give much credit to our team, and though we told them the cause of the long-term challenges, they still tried to squeeze our group, thus perpetuating the problem. They didn't pay much in the first place, and coupled with the poor treatment, the employee turnover continued its churn.

My two most senior employees quit, and I followed. Some problems simply can't be fixed with tech know-how alone.

Source: Infoworld


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