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What keeps a CIO awake at night?

Leslie Ong, Country Manager, VMware Singapore | July 8, 2014
Meeting the IT needs of a millennial workforce

Work that was previously confined to a single desktop or laptop is now being extended to these devices. Employees can use them to access software-as-a-service (SaaS) and mobile applications that enable them to connect, collaborate and get work done in new and efficient ways.

Shifts in business issues

As a result of these changes, the top-of-mind business issues for CIOs and IT managers are now: 

  • How do we cost-effectively support existing systems and innovate to embrace new technology?
  • How do we keep costs low while delivering and supporting the diverse set of devices and applications that end-users need to work more productively?
  • How do we protect company data and stay compliant given our increasingly mobile and collaborative workforce?
  • How do we provide business continuity for all our end-user systems?

End-user technologies available to IT have traditionally failed to adequately address these emerging business issues because they were not built for a mobile and collaborative workforce.

In the current PC-centric model, the key components (operating system, applications, user persona and data) are tightly interlinked and tied to a single device. This rigid and complex architecture is difficult to manage, fragile to change and expensive to maintain. 

Meanwhile, IT must respond to pressures to meet budget, compliance and business requirements - and satisfy the needs of end-users. This leaves IT departments stuck in a vicious cycle of perceived inefficiency, high risk, low value contribution and poor service.

To evolve, CIOs must break the cycle and efficiently innovate while addressing the needs of the business and workforce.

A user-based approach

The solution is simple. Take a user-centric approach to personal computing to ensure secure access to applications and data from any device and where and when a user needs it. Businesses will not only have access to the right expertise in all the different end-user components but will also be able to adopt a unified approach towards managing IT.

In a nutshell, with end-user computing technologies like the VMware Horizon 6, companies can manage an IT infrastructure that enables end-users to shift from desktop, to laptop, to tablet, to phone - and in the process, make their apps, content and devices come to life seamlessly.

As identified by the MeConomy study, the highly-connected New Workers who grew up among mobile devices and apps are rising up the corporate ranks. They will continually enter the workforce, transforming and challenging the norms of the office environment. This influential group of workers will also continue to have high expectations on IT.

In order to keep up, it is now time for CIOs, IT departments, and businesses in general, to plan for business at the speed of life.

 

 

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