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Transforming the workplace with innovation

Mark Micallef, Area Vice President, ASEAN, Citrix | March 29, 2016
Mark Micallef of Citrix outlines how businesses can embrace workplace transformation by moving away from traditional beliefs about work being a place, and instead realise that work can be accessed from anywhere, at any time.

This vendor-written piece has been edited by Executive Networks Media to eliminate product promotion, but readers should note it will likely favour the submitter's approach.

The convergence of cloud, mobile, social and Big Data has changed business models, and transformed the way we live, work and play. As major IT shifts reshape every aspect of society today, organizations are looking for ways to increase their competitive advantage by improving employee engagement, increasing productivity and expanding globally, while ensuring security and lowering costs.

While this is no easy feat, some organizations will find their "eureka" moment by thinking outside the box. At Citrix, we believe that a workplace transformation occurs when capital, technology, and human behavior are leveraged to create a fun, flexible, and collaborative environment that fosters innovation, and enables a variety of work styles.

Businesses also achieve cost savings by more efficiently using space around actual functional needs instead of dedicated spaces that go unused when employees are out of the office - a common problem for many offices that have adopted flexi-work policies. In fact, by 2020, it is predicted that there will be over 50 billion smart, connected devices in the world, and the volume of business data is set to double in the next year.

So what must businesses do to truly embrace workplace transformation? For starters, move away from traditional beliefs about work being a place, and instead embrace the concept that work can be accessed from anywhere, at any time.

Focus on objectives, not supervision

Traditionally, managers were taught that constant supervision of employees was necessary to ensure that they were working, with traditional office spaces built to ensure line of sight supervision of employees. However, according to a recent Work Life Fit study, 90 percent of employees today feel their managers trust them to get their jobs done from anywhere3. As such, business leaders should focus on employee results that directly correlate to business outcomes, thereby removing supervision from the equation.

Think dynamic, not anchored

Cubicle offices are rigid, and they force people into assigned locations to get work done. Unsurprisingly, such an approach does not leverage human potential and preferences. In today's office, work itself is changing as much as the way that people work. From collaborative spaces to meeting rooms for hosting clients, organizations should provide a variety of environments to give employees the flexibility to choose work settings that ultimately increase adaptability and agility in a competitive marketplace.

Enable variety, not uniformity

People are unique, and so are their work styles. Some employees work best in complete silence, while others are engaged by loud music, and yet others require a mix, depending on what they are working on. Unfortunately, the traditional office layout does not support these requirements. To get the best out of your employees, businesses have to enable mobility - be it by leveraging existing investments in wireless infrastructure, or in providing alternative remote access solutions. Businesses must look to augment them with additional tools to ensure employees have secure access to data and applications wherever they are.


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