5. Select the right channel partner. Choosing a channel partner is crucial in ensuring the smooth delivery of a mobility project. Businesses need to thoroughly check the track record and competence of prospective partners, including insisting they provide evidence of successfully completing similar mobility projects. They should also check whether the partner provides consultative sale and implementation services; a consulting capability is rare but extremely valuable.
Businesses should also check whether a prospective channel partner can go beyond implementing an enterprise mobility platform to delivering value-added services such as application development. An extremely valuable service a channel partner could provide is migrating Windows applications to iOS or Android tablets and smartphones.
Finally, the channel partner should have a proven deep knowledge of vendor products, including roadmaps for the future, and sound vendor relationships.
6. Choose the right vendor. Businesses also need to work with their channel partner to select the right vendor. Chosen suppliers should provide an end-to-end mobility platform, removing the requirement for third-party software to complete a mobility project. The selected vendor should provide excellent support for its customers and partners, including 24 hour a day, seven days a week availability of technical employees to resolve issues.
7. Measure the outcomes and adapt mobility to changing circumstances. Expansion into new markets, mergers and acquisitions and new technologies are just some of the factors that can impact on mobility projects. Businesses need to be flexible enough to adapt these projects to changing circumstances. In addition, regular or constant measurement of a mobility deployment enables businesses to quickly identify gaps or shortfalls and move to address them.
Sign up for CIO Asia eNewsletters.