3. Security and accountability - for everything, everywhere
Everything was simple when it was locked-down and standardized but it was also a lot less productive. Now, with the more open, heterogeneous environment that has emerged over the last few years, a lot more can be done. However, this also means refactoring the approach to security and accountability across a portfolio of both legacy and modern apps, data and services.
In an environment where personal and corporate data resides on multiple devices for each user, there is now an even greater need to ensure data privacy, and to manage access control to both apps and data for the same user across multiple devices. In addition, organizations also need to ensure compliance with an ever-growing list of security and privacy-related standards, regulations and laws - which numbers more than 300 worldwide, encompassing more than 3,500 specific controls. All these measures need to be carried out in a manner that does not obstruct the productivity of employees, trying to get their work done.
4. A transformed workforce
As the workforce expands across generations and geographies, organizations need new ways to meet the expectations of employees. Gen X has already pushed the level of technological sophistication in the workplace far beyond their predecessors. In recent years, Gen Y workers have brought in new, preferred ways of working which include modern apps and a consumer-style, self-service IT experience. The ongoing search for the ultimate enterprise app store is an important part of this experience, where employees are able to self-provision the apps they need on any device they choose. At the same time, organizations need to be able to empower employees wherever they are working from.
5. Change as a constant
Organisations today remain in a state of flux, shifting work and resources fluidly across locations, business units, partners and service providers to meet the demands of a dynamic global market. IT needs to streamline move-add-change processes to become routine aspects of daily life and not exceptional disruptions.
'Don't own it if you can rent it" is the new mantra for IT infrastructure, as the cloud provides the elasticity and flexibility to transform the IT environment, ramp up outsourced talent, reshape the organization, integrate mergers and acquisitions, provide burst capacity, wind down initiatives -- all in a matter of hours, not months -- with ease and efficiency.
Given the forecasted market growth for BYOD globally, resulting from the increase in the number of mobile platforms, organisations, especially those with a very strong business need for BYOD, should equip themselves with a strong mobility strategy by addressing the potential challenges that may come along with the adoption of BYOD. In addition, organisations need to focus on integrating proper IT controls to ensure a secure and compliant environment at all times, regardless how or where employees are working from and the types of apps and devices they are using.
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