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Taking the World by Storm: The Augmented Technology Revolution

Jayajyoti Sengupta, APAC Head, Cognizant | Oct. 14, 2016
More than a passing fad, AR is now becoming an important technology in the enterprise, literally bringing the digital world to life.

The ability to customise AR-based training for different situations is another one of AR's key value propositions. In the medical sector, for example, AR technology is being used in training sessions on body parts and functionalities for medical students. The same technology can also be tailored to other industries easily.

AR for Inspection and Maintenance

Today's rapidly evolving technology and business landscape also means organisations often require agility and speed in the workplace for competitive advantage. AR technologies can enable custom-designed maintenance solutions where complex procedures can be animated directly on the equipment. This enhances effectiveness or accuracy for employees as animation-based instructions and reference materials are overlaid directly on the physical equipment.

AR for inspection and maintenance is now being used across a wide spectrum of industries. Field service agents, for example, can use AR and wearable technology to access checklists and work manuals, interact with systems via voice and gestures, and provide remote support. AR is eliciting interest in the energy and utilities world for asset inspection, meter-reading, remote monitoring of tasks, and health and safety. In healthcare, AR can help nurses and clinicians to learn about surgeries, carry out modelling of organs, and explain medical procedures. Automotive companies can benefit from AR in diverse areas such as factory planning, product visualisation, worker support and customer support. The technology can help industrial designers visualise and experience a product's design and operation, car body structure and engine layout, to name a few.

AR has been around for a while, but was seen more as a fun thing rather than as something useful at an enterprise level. That has changed. AR is now viewed as a potential game changer, because it can produce experiences that can actually reduce hardware and people dependencies by delivering real-time information on user movements. Given the speed at which AR is impacting existing industries and creating new ones, it could also provide a huge benefit to any company willing to make the investment. In the end, the flexibility offered by AR makes it a frontrunner in the race for enterprise adoption over the long term.


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