This vendor-written piece has been edited by Executive Networks Media to eliminate product promotion, but readers should note it will likely favour the submitter's approach.
Few aspects of mobile computer deployment are as easy to understand - or misunderstand - as the Total Cost of Ownership (TCO.) It is easy for businesses to calculate the purchase price of the hardware and license fees, but when the initial cost analysis is complete, companies in the Philippines often find themselves wondering why their IT operations, support and software maintenance costs continue to rise.
Choosing the right mobile devices in terms of reliability, battery life, upgradeability, device features and ruggedness can have a big impact on the TCO of a mobile computer deployment, as the cost to support and secure mobile and wireless devices rockets each time a device needs attention.
Assessing the Work Environment
Selecting rugged devices over consumer type PDA's can significantly lower TCO. On average, ruggedized computers last five years whereas 80 percent of consumer devices have to be replaced after three. Non-rugged PDA's are also more prone to breaking down as they are designed to be light and compact. Ruggedized computers are developed for enterprise needs and built to withstand the bumps and knocks such devices suffer in the field.
For example, a handheld that will land on a carpeted floor when it is dropped doesn't need to be as rugged as one that will land on concrete. Drops are the leading cause of damage to mobile computers and are the leading cause of resulting damage and downtime. To be considered rugged - and therefore reliable - mobile computers must be rated to repeatedly withstand at least five-foot drops to a non-yielding surface.
A key aspect to also consider when evaluating the TCO of your mobility deployment is the extent to which your mobile devices allow you to 'future proof' or update for emerging technology, without having to undertake total equipment refit. New hardware such as the Honeywell Scanning & Mobility Dolphin 75e Mobile Computer has been designed to accommodate for technological demands such as 2D bar-coding, be rugged enough to withstand falls of 1.2 metres to concrete and is pocketable. The device is also highly flexible and can be migrated to all current and future operating system needs. This means that a company's handheld computer investments can be preserved and reutilised without buying a whole new range of mobile computers.
Sustainability through Software
But as well as ensuring you select the correct mobile equipment, there is also software on the market that can help lower the TCO of your mobile computer deployment. Device management software (DMS) can help cut labour costs and boost productivity by freeing IT staff to do their work without the time, effort and cost required for physical contact with devices they manage.
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