ManageOne changes the game, thanks to its automated service provisioning and dynamic service launch processes. Launch preparations are pre-set in the service launch process suites, and operators can choose them based on specific service requirements, making for a fast and efficient service provisioning experience. One operator in Southeast Asia has seen a significant gain in service TTM, launching a high-performance virtual machine rental service in just three days that met customer needs related to the Christmas online shopping rush.
For operators, SLA can be a key service differentiator. However, legacy IT infrastructure is already complex and virtualization platforms are nascent, making SLA guarantee no easy task.
ManageOne aims to elevate the business value of data centres, from mere IT support & enablement to actual service quality enhancement. The IT operation management & unified resource management suites provide IT engineers with a clear picture of IT infrastructure and facility impact on service quality and implementation results, while its unified visualized performance overview covers all key nodes, so engineers can proactively identify potential risks, locate root causes, and ultimately solve these problems before they reach end users. In other words, Huawei ManageOne helps operators improve service quality and reduce customer complaints.
However, nipping issues in the bud is not enough. ManageOne also alleviates potential risks by introducing automatic and template-based operations. Its cloud automation suite provides a centralized overview of physical & virtual clouds, and private & public cloud resources. Customers can simply choose and obtain services by accessing applications, or the service catalog, via a secure online portal, while operators enjoy timely deployment of the resource pool (thanks to cloud automation) at minimal operational cost. Productivity is also boosted through timely server imaging & configuration technologies, enabling operators to benefit from improved O&M management efficiency and greatly reduced service provisioning time.
One distinct feature of ManageOne is that it governs the entire service delivery lifecycle, enabling assurances of the highest quality. Through this solution, IT personnel can better control the application status throughout the entire process and ensure a superior quality of service at the customer end. ManageOne's E2E management also ensures scalable holistic IT process integration, so operators can manage billions of service transactions without making unnecessary hardware investments or service customizations.
With cloud computing services now in high gear, operators are now under great pressure to manage heterogeneous data centre environments and still meet their energy reduction and operational efficiency targets. To overcome these challenges, an integrated management approach is desperately needed.
Huawei's ManageOne solution centralizes management among traditional data centres and cloud centres, among distributed data centres, among data centre application systems, architecture & infrastructure, and among heterogeneous virtual platforms. All IT resources are pooled together and managed in a centralized manner, facilitating dynamic cross-resource service provisioning with less inter-departmental communication.
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