An application centric Infrastructure gives these enterprises greater agility by allowing IT to become a fluid, dynamic set of resources where processes can be automated utilising a unified computing system. A next-generation data centre platform can unite compute, network, storage access and virtualisation to reduce total cost of ownership (TCO) and increase business agility with hosted hybrid and onsite services in a customer's own or in specified third-party data centres.
According to the IDC worldwide virtualization tracker 2013, 68% of workloads are virtualised and 79% say cloud cost savings have met or exceeded original estimates, with 82% saving money on their last cloud adoption project. 85% believe cloud will have a major impact on their organisation through efficiencies, innovation, and competitive differentiation, and 95% have seen at least one area of improvement in their IT since adopting cloud.
But external cloud and on-premise solutions should integrate together. While technology is key, the ability to deliver a superior end-user experience that the user will accept and adopt on the desktop, can make or break any cloud implementation.
With three decades experience helping customers through multiple transitions and transformations across different geographies, cultures and ways of working, we support enterprises with a world-class supply chain and a global service desk in Kuala Lumpur providing cross-border service delivery for 45,000 users in multinational enterprises across 9 Asian languages in 51 countries. This illustrates the importance -and the investment of time and money, that an implementation partner should undertake in order to be able to sit down and work with end-users and present an enterprise with a virtual desktop infrastructure that makes cloud fully successful for them.
This is accomplished primarily at the orchestration layer, where the customer experience is defined by a 'virtual computing enterprise' that marries compute, storage and networking resources to deliver custom self-service portals with automated provisioning of Microsoft, business and productivity applications and services. By adding value at the virtual desktop infrastructure level, enterprise cloud can be fully-enabled by creating a next-generation workspace with a crucial emphasis on a compelling, enriched experience for end-users.
And with integrated service management, users can access multi-country support for their desktop needs across unified communications facilities, workspace services and applications that span knowledge & collaboration platforms, private app stores, and online software-, workspace- , platform- and infrastructure as-a-service so that they can derive the highest value from the cloud-enabled business efficiency enterprises seek today.
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