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Moving WLAN connectivity beyond mobility to enable true worker productivity

Ryan Goh, Vice President & General Manager, Zebra Technologies APAC | July 14, 2015
Zebra Technologies’ Ryan Goh shares more about what businesses should consider when choosing a WLAN partner, and how can then can choose a WLAN provider that will ensure greater productivity for their workers.

Qualified access

Wireless network connectivity today goes beyond just ensuring user access and mobility. The latest generation of WLAN technology provides complete visibility to those users, the devices they are connecting with and the applications they are running. It also prioritizes bandwidth intelligently to enhance productivity. For example, a worker posting pictures on Facebook is given lower network priority compared to a sales person downloading a presentation and immediately sharing it with a customer using an online video/voice chat communications application. WLAN is now making real-time mobile business collaboration possible by enabling applications that are sensitive to latency.

Being connected is an enterprise worker's minimum expectation, but once connected, it's all about the quality of application performance — and a full five-bar icon does guarantee that. Today's WLAN delivers the built-in intelligence that delivers the highest levels of mobile worker productivity.

Welcome more devices in, keep network threats out

While your own enterprise network device policies may be moving toward a more inclusive mobility model, security concerns still likely keep your entire IT team awake at night. As your network perimeter continues to grow beyond the four walls into the cloud, invaders await. They sit in parking lots and along roadways using crude technology to find gaps in your defence systems. They want in and you need to ensure unprotected employee devices don't become the means to that end.

Hackers are smart. Enabling iPhones and Android devices on enterprise servers is risky because cybercriminals are sneaking Trojan-embedded apps onto the various marketplaces, which users are downloading to their devices and right into your networks. With security protection integrated with an advanced architecture, you can prevent network intrusions by identifying potential threats and immediately dropping any data packet that appears suspicious. With a firewall right in the access point, network access controls and enforces security policy even for sessions that originate and terminate in the same domain. Every packet is analyzed and rules for how to deal with that package are applied, which not only achieves better video, voice and application performance, but exceptional threat detection and prevention.

Architecting your WLAN for productivity

To succeed in an increasingly competitive landscape, enterprises and small and medium-sized businesses need to rely on their WLAN as the "data highway" over which the majority of their business information travels — and into the hands of workers. Today, mobility is no longer the primary goal of network investments — productivity is.

Anything that threatens the reliability of the network is a direct threat to worker productivity — and to the bottom line. The success of your mobility strategy will ultimately be defined by your ability to deliver a wireless network users can trust to get their jobs done effectively and efficiently, with application performance that matches their expectations. Finally, it's important to have a system equipped with network analytics to detect and measure the key performance indicators and service-level agreements the wireless network is designed for. Having a system that proactively helps monitor, alert, isolate and remediate problems is the key to ongoing network operations success.


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