Another common mistake is to put technologies in place that help you graduate through the first two levels of the ITSO Maturity Model, only to discover they've become a roadblock when you reach level four or five. This only highlights the importance of maintaining a big-picture, goal-oriented mind set throughout the entire optimisation process.
IDC foresees that within two years, 60 percent of APAC 1000 enterprises will have digital transformation (DX) at the centre of their corporate strategy and by 2020, enterprises pursing digital transformation strategies will likely more than double their software development capabilities. With this future painted, corporations should act now to ensure that their infrastructure is set up for success and smooth integration.
At the end of the day, focusing too much on a single step or transition will undoubtedly lead to poor decisions, or even force you to restart the process altogether. Luckily, there are a number of tools and services out there to help you use maturity models properly, so they can become an asset and not a hindrance.
A maturity model can be a valuable tool in the struggle for IT service optimisation, but only if you know how to use it correctly.This vendor-written piece has been edited by Executive Networks Media to eliminate product promotion, but readers should note it will likely favour the submitter's approach.
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