But if you observe more carefully a baseball game, pro catchers actually signal to their pitcher, through an elaborate finger-position code, the type of pitch to throw. In IT, this translates by IT gently nudging the business towards the right choices -- right for the business, and right for IT.
Of course, some pitchers don't always obey the hand signals from the catcher, because "they know better." Similarly, not all business leaders will follow the advice from IT on their technology choices, because "they own the budget." And IT will be left to deal with an unexpected curve ball at some point.
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