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Hacker psychology: Understanding the 4 emotions of social engineering

Austin Whipple, Senior Security Engineer, BetterCloud | May 16, 2016
And some key considerations for better positioning your employees against falling prey to these types of attacks.

Regular employee awareness programs may seem daunting but there are resources to help guide you through employee social engineering training from the likes of the SANS Institute and other leading organizations.

Reminding your employees that they can send all questionable emails and communication to the IT department can go a long way toward stopping a scam before it begins wreaking havoc. No matter the size of your organization, make sure you’re doing your part in ensuring your colleagues are an effective line of defense against social engineering – and most importantly, don’t forget the psychology of it all.

Perhaps the most useful piece of advice is to stop and consider the request or correspondence from a clear head and ask whether it could be used in a nefarious way before proceeding.


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