At the same time, we must look into our own value chains and reflect on how we develop, produce, supply and service products. We should also look into our workforce to make sure that we hire, develop, and retain talent in a very different way than we have in the past.
The digital transformation required inside: Preparing for "batch size of one"
To respond to customers' needs, it's critical to prepare for a "batch size of one."To create and produce customised products, companies must reassess production and product development processes. Consider how products become smart - as an organization, what insights do you need to learn about customers' buying behaviour journey and how they use your products?
Embarking on the journey
Business transformation requires a complete rethinking of current operational processes. That is not easy but a proven methodology can mitigate risks and impact outcomes significantly. The selected methodology should help drive digital transformation decisions that aligns with the company's vision, benchmarks the different business processes, prioritises potential innovations in terms of feasibility and value generation, and subsequently develops a transformational roadmap for the business.
It is important to understand that transformation is not achieved in a day. To succeed, start small and fast, and then advance step-by-step.
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