For CIOs, the key towards higher productivity is how to leverage new trends to the best impact and benefit for the business, while maintaining vital control of security and manageability.
Photo: Phil Davis
The enterprise expectations of IT are broadening, with technology increasingly seen as a key element of business growth and innovation. CIOs are therefore focussing on exactly how technology can be used to proactively drive enterprise results. As part of this, there are a number of key trends on the CIO's agenda that serve both as opportunities and challenges as CIOs seek to meet these expanded enterprise expectations.
A recent study by Gartner identified BYOD and security as some of these key trends, stating that "[BYOD] Policies and tools initially put in place to deal with mobile devices offering consumer-grade security must be revised to deal with these devices being under the ultimate control of a private user, rather than the organisation." In what IDC is referring to as the "Third Platform", it has acknowledged how Cloud and Mobility will play a pivotal technological role through "increased use of mobile devices and apps and the migration toward SaaS and industry PaaS", which "will also drive profound changes in the datacentres and IT organisations supporting these 3rd Platform solutions."
For CIOs, the key is therefore how to leverage these trends to the best impact and benefit for the business, while still maintaining vital control of security and manageability. As identified by Gartner and IDC, the four key business growth technology trends in focus for CIOs are:
• BYOD—managing and controlling the proliferation and devices
• Cloud—managing and controlling application use and protecting data
• Security—upholding the resiliency of software and hardware
• Mobility—understanding how to enhance enterprise mobility
Even with new technology and trends, business success drivers will continue as they always have done. Do more with less and do it faster. The impact is that CIOs are under constant pressure to efficiently, securely and cost effectively deal with day-to-day issues affecting their businesses. At the same time, new expectations from the enterprise and its workforce are adding another layer of pressure.
Harnessing new ways of communication and collaboration, managing multiple devices, securing numerous platforms, understanding the role of social media in business and enabling secure mobile working models are more than just a vision. These elements represent the arrival and influence of consumerisation and for CIOs this means that IT policies and investments, if left unchecked, risk becoming ineffective in supporting and growing the business as the enterprise expects.
What's the common denominator?
As technology becomes increasingly cost effective and available, more and more people are using technology in every area of their lives. In the same way that we can choose the most suitable and preferred technology in our personal lives, employees expect this same freedom of choice at work to help them get their job done in the most efficient and effective way possible. It's this combination of technology availability and evolving attitudes and behaviour towards technology that is driving the consumerisation of IT which underpins the four key trends that CIOs are facing.
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