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BLOG: How can you wield influence if you don't know what it is?

Paul Glen | Nov. 5, 2013
Many IT leaders seem to have difficulty separating the concepts of power and influence, thinking of the latter as a softer form of power.

If we want IT to become more influential, our first step will be to accept that it requires that we become willing and able to change how our business partners feel. And that will require overcoming our own emotional resistance to influencing their emotions.


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