Modern enterprise IT infrastructure is becoming increasingly complicated. The need to factor in the capacity to deal with trends such as digitalisation, virtualisation, big data and mobility require increased diversity, platforms, functionality and compatibility. With this increasing complexity, comes increased expense. According to Gartner's IT spending forecast, worldwide IT spend is set to increase by another 3.1 percent in 2014, to reach a total of US$ 3.8 trillion. Integrated solutions offer enterprises a way to centrally manage corporate processes. SAP models, for example, encompass everything from financials through to human capital and operations management.
However, many organisations find that managing such advanced IT infrastructure a strain on resources. The costs involved include not only the initial software expense, but also ongoing hardware purchases and maintenance, management time, licensing, and possible cloud deployment. Additionally, some organisations find traditional SAP models restrictive, as they prevent businesses from responding to new, often fluctuating, market demands because of scalability limitations in their SAP infrastructure. Faced with these challenges, over-burdened CIOs are looking for ways to simplify IT management.
In an age where IT departments are increasingly being called upon by management to drive forwards the business and further enable the enterprise to focus on its core competencies, it stands to reason that CIOs need to make better use of IT team's time and budgets. This can be done by collaborating with an experienced partner to manage an integrated IT infrastructure in an approach that meets the demands of trends, such as big data, mobility and virtualisation, whilst delivering a service that is flexible and scalable to fluctuating market requirements. The concept of 'Dynamic Services' or ICT infrastructure 'on demand', which has been popular in Europe for a decade, has already been implemented by pioneering major MNCs in Asia.
In this article, we highlight three key factors that compel the region's MNCs to take a collaborative approach to maintaining IT infrastructure, by implementing Dynamic Services rather than resort to conventional in-house ICT infrastructures.
Improved operational efficiency
Outsourcing ICT infrastructure can aid CIOs in many ways. With a new, scalable infrastructure in place, organisations will be able to respond to business requirements, empowering a new, KPI-driven ICT. Unlimited access to on-demand cloud storage, rather than pre-determined 'fixed' capacity, allows enterprises to scale it according to market-centric conditions, rather than contend with pre-determined estimates.
Further, operational efficiency is increased as cloud gives IT departments the opportunity to deliver pioneering virtualised future workspace models that are efficient and secure, with faster deployment of applications across multiple geographies. Such secure, virtual cloud space allows for full mobile access, for example, and seamless, efficient, communication for employees to collaborate, regardless of the location. Additionally, day to day administrative tasks, as basic as reducing the number of IT vendors that IT departments have to deal with, are addressed by Dynamic Services - all contributing to a more efficient IT operation.
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