Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

OPERATING SYSTEMS NEWS

BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

Read more...

OPERATING SYSTEMS WHITE PAPERS

The State of Outsourcing in Singapore

NTT Communications

In this presentation, we look at some key areas CIOs, IT Directors and other technology decision makers are focusing on and what lies ahead for the enterprising CIO in 2015 and beyond

Download

MULTIMEDIA