IBM launches Watson customer service smart bot
The IBM Watson Engagement Advisor can scan a big data repository and return an answer within seconds.
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The IBM Watson Engagement Advisor can scan a big data repository and return an answer within seconds.
Read more...In 2011 Gartner's Jim Sinur predicted that business process management and the cloud would be the "real thunder." He stated that moving operations to the cloud would free up money and efforts for businesses, and those organizations would be remiss to ignore BPM.
Read more...The add-on was built with technology Jive acquired when it bought a company called StreamOnce.
Read more...SAP is shipping a raft of new features for the in-memory platform and letting partners in on its HANA Enterprise Cloud.
Read more...By consolidating files in a single place, the company wants to help people to use the mobile app more effectively.
Read more...iOM launches iOM LoyaltyTrak for SMEs in Singapore to boost customer relationship management and customised marketing to various customer profiles.
Read more...Might the hegemony of Gartner's Magic Quadrant be under threat? It sounds like a long shot but Chicago startup G2 Crowd thinks it has come up with a disruptive alternative - ditch analysts and ask IT professionals what they think instead.
Read more...Cloud computing is a key area of focus for IT decision makers for its ability to save costs, increase business agility, and deliver IT in an on-demand manner. It is essential to understand the different forms of the Cloud and identify the right approach for your organization.
DownloadThis whitepaper explores the journey to the cloud, including provisioning for composite applications and infrastructure, support for heterogeneous environments, as well as how to provide a platform for unified cloud management in a hybrid IT environment.
DownloadIT administrators are faced with number of important considerations when weighing data protection methodologies for virtual machines. This Paper explores several different approaches that will provide the right kind of coverage for your virtual machine workloads.
DownloadMigrating applications, systems and data has always been a challenge for IT staff; most have just gotten used to the pain that comes with migrations. To properly migrate applications and data to new platforms involves risk and takes time to complete.
DownloadReplication technology enables information sharing between primary and backup servers. This whitepaper discusses different replication methodologies and how they pair up with multi-tiered computing environments.
DownloadMigrating applications, systems and data has always been a challenge for IT staff; most have just gotten used to the pain that comes with migrations. To properly migrate applications and data to new platforms involves risk and takes time to complete.
ERP has been used by manufacturers to uncover untapped efficiencies, reduce costs, and provide visibility that aid in informed decision making. This report discusses vital approaches that contribute to successful ERP performance for manufacturers.
Replication technology enables information sharing between primary and backup servers. This whitepaper discusses different replication methodologies and how they pair up with multi-tiered computing environments.
This paper provides a basic understanding of business continuity—from understanding the concepts of disaster recovery and information availability to calculating the business impact of downtime and selecting the right software solution.
Cloud computing is a key area of focus for IT decision makers for its ability to save costs, increase business agility, and deliver IT in an on-demand manner. It is essential to understand the different forms of the Cloud and identify the right approach for your organization.

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