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BI AND ANALYTICS NEWS

Banking on analytics: Qlik

April 30, 2015 | NURDIANAH MD NUR

Analytics could be the new catalyst for customer loyalty and customer relationship management, said Stuart Ward of Qlik in an interview.

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Customers rule in bank of the future

April 29, 2015 | BRUCE DAHLGREN,SVP, ENTERPRISE SERVICES AND MANAGING DIRECTOR, HP APJ; AND DANIEL BIONDI, HP FELLOW & CHIEF TECHNOLOGIST, FINANCIAL SERVICES, ENTERPRISE SERVICES, HP SOUTH PACIFIC

Financial institutions that fail to make customer experience a strategic goal and a reality will leach business to institutions that are more effective in their customer engagements.

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BLOGS AND OPINIONS

BI AND ANALYTICS WHITE PAPERS

Breaking Through The Value Ceiling

RSA, The Security Division of EMC

This paper discusses the value of operational technologies while acknowledging there is a "value ceiling" for some niche tools, highlighting the opportunity to seek broader value as part of the GRC program maturity process.

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Managing Complexity in Identity and Access Management

RSA, The Security Division of EMC

With ever-changing regulations and a growing number of on-premise, cloud and mobile applications, knowing who has access to what and why is more important than ever. This research paper summarised organisations’ perceptions of IAM complexity.

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