Global systems integrator Tech Mahindra has forged a strategic partnership with ZTEsoft to offer solutions for the telecommunications industry.
With the partnership, Tech Mahindra will offer ZTEsoft's pre-integrated B/OSS Suite: Zsmart in its telecom-focused IT Consulting & System Integration and outsourcing services. ZTEsoft said its telecom solution can help telecom operators rationalise their legacy IT architecture, reduce time to market, enhance customer services and improve overall quality.
The ZSmart Suite is a complete solution to include pre-integrated BSS and OSS modules (CRM, Billing, Service Fulfillment and Service Assurance Management, and BI) aimed at enabling true next generation customer experience management.
Tech Mahindra said such solutions can help telecom operators upgrade their network into a world-class architecture by tapping Tech Mahindra's systems integration and outsourcing capabilities.
"ZTEsoft's R&D capabilities and home-grown B/OSS product suite delivers immense benefits to operators globally. The partnership between the two companies will help our customers accelerate their transformation journey to a world-class IT architecture," said Raju Wadalkar, CTO, Tech Mahindra.
For its part, ZTEsoft said integrating Zsmart Suite with the services of Tech Mahindra can help operators create new business models and forge partnerships with over-the-top players.
"Tech Mahindra is the world's best-known telecom services provider. Through our partnership, ZTEsoft can successfully help customers transform their current IT landscape and grow their business," said Zhou Yong, vice-president, ZTEsoft.
ZTEsoft is a subsidiary held by ZTE Corporation, which is the largest publicly listed telecom equipment manufacturer in China.
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