Limited demand for multi-process HR BPO
Ovum study reveals buyers’ preference for shared services approach, single-process and add-ons for existing systems.
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OUTSOURCING NEWS
How India's IT outsourcing leaders can stay on top
After a decade of double-digit growth, India's offshore IT outsourcing leaders must shift strategies if they want to continue to dominate in technology services as growth slows in a maturing market. Here are six things Indian outsourcers need to do to grow.
Read more...Ten jobs robots won't take away from you in the next 10 years
There are jobs that robots might be able to do in the near future. Gibbs has ten that they're unlikely to steal from meat machines.
Read more...Guest View: The hidden costs of support
Sunil Desai, Director for Managed Services at Dimension Data Asia Pacific, points out that the bulk of support-related expenses fall outside the scope of traditional support offerings. It is important therefore to identify and eliminate 'hidden' expenses.
Read more...Telstra Global supports Manila BPO
Telstra’s business unit will provide a call centre platform and other services to support BPO’s expansion.
Read more...China still safe for IT outsourcing, despite US security concerns, says vendor
Pactera is one of China's largest IT outsourcing vendors.
Read more...Outsourcing could solve your growth and hiring dilemmas
The Southeast Asia region will see a hiring spree in 2013, with more than 90% of employers in Singapore stating that they are definitely hiring or at least looking to maintain their current headcount.
Read more...BLOGS AND OPINIONS
BLOG: Channel partners are embracing the cloud in a big way – but still need help
Channel partners are bullish about their growth prospects.
Read more...BLOG: Too many chiefs? Do public organizations need Chief Data Officers?
Having had several related discussions this past week while in Washington DC, it is obvious that the question of how to use and manage the growing wealth of data, and incorporate it into an existing information governance organization and infrastructure (however mature or not), is top of mind in the public sector as well.
Read more...BLOG: Huawei’s enterprise channel strategy is making progress
I was encouraged to see that Huawei had a proper track session on its channel strategy during its 10th Global analyst summit in Shenzhen.
Read more...BLOG: Should companies allow employees to use cloud-hosted file sync/share solutions? Yes, with precautions.
Yes: Employees are doing what's best for the company
Read more...BLOG: BYOT sophistication is currently low in china, but changes are underway
Media and IT professionals are buzzing about BYOD thanks to the increasing adoption of personal mobile devices being used for work in China.
Read more...OUTSOURCING WHITE PAPERS
CITIC Securities Infrastructure for Data Center and Intelligent Building Systems at New Beijing Offices
In fast growing financial services companies, essential information has to be delivered promptly, so do vital new information systems. At CITIC Securities, a flexible, high performance network infrastructure was needed quickly to keep up with demand driven by the rapidly expanding Chinese economy.
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CASE STUDY: Mitigating Risk at a Grand Casino in Asia
Recently EMC Consulting, part of EMC Global Solutions, successfully completed an assessment of information risk for a new grand casino in Asia. The information risk assessment was designed to uncover any potential security exposures in the new production servers and network infrastructure
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The Asia Pacific Enterprise IT Security Study 2009
The August 2009 survey of IT Leaders in ten Asia Pacific countries
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Business Continuity
Recovery for Critical Applications and Operations - Business Continuity solutions from EMC Consulting will help you continually examine, identify, and address areas of vulnerability to your mission-critical business processes and supporting applications.
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Service Innovation: New Kid on the Block?
The main objective of this paper is to understand the notion of ‘Service Innovation’ and its implication for IT service companie
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FEATURED WHITE PAPERS
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What to Consider When Choosing Virtual Machine Protection
IT administrators are faced with number of important considerations when weighing data protection methodologies for virtual machines. This Paper explores several different approaches that will provide the right kind of coverage for your virtual machine workloads.
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HP UFT Mobile accelerates automated mobile testing
By managing mobile, desktop, and web-application testing through a single integrated ALM platform, you can centrally manage and track all application projects, leverage the accumulated knowledge of your teams, and provide consistent workflows and processes.
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Why Real-Time Replication Is Better Than Periodic Replication
Replication technology enables information sharing between primary and backup servers. This whitepaper discusses different replication methodologies and how they pair up with multi-tiered computing environments.
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CASE STUDY: Delta
By using quality assurance, security, and performance testing software, Delta was able to reduce test times by 52 percent, allowing their QA team to deliver better, more timely information to developers.
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Load factor: performance testing for Web applications
This paper discusses the importance of measuring application performance, and explores best practices for load and performance testing.
SPONSORED LINKS
Messaging application Line flags sensitive phrases in China
IBN hooks up with Japanese analysis systems maker
Hard-to-get credit, dominant conglomerates deter startups in HK
Sumitomo and NEC to build high-speed communications infrastructure in Myanmar
Mobile users display healthy appetite for apps
Properly licensed software can help boost local economy: BSA and INSEAD study
