Multinational conglomerate Essar Group has opted to deploy Microsoft's cloud services platform, Windows Azure. The India-based group said the investment in Windows Azure has allowed it to offer its customers high performance and scalable Web-based applications.
Microsoft said it approached the Essar Group with a proposal for a cloud infrastructure that will provide the conglomerate's customers the best services they can get. On the part of the Essar Group, implementing Windows Azure frees it from the worries of maintaining the IT infrastructure.
"With Windows Azure, we don't have to spend money on hardware and software, and we don't have to spend time on administrative tasks related to infrastructure," said Jayantha Prabhu, chief technology officer, Essar Group. "A scalable, well-defined platform gives us much fewer problems to solve and more time to focus on the overall experience of the application."
Essar is expected to reduce maintenance cost by as much as 65 percent, Microsoft said. At the same time the Microsoft solution is expected to drive up profitability since Essar's IT staff can devote more time attending to mission-critical operations instead of worrying about IT system maintenance.
Microsoft said its proposal sits well with the Essar Group due to the group's focus on customer service. With interests in steel, energy, power, communications, shipping ports, logistics and construction in more than 25 countries across five continents, Essar knows very well that it needs to focus on providing the best customer experience to remain in a competitive marketplace.
Microsoft worked with its Microsoft Gold Certified Partner, MindTree, to help Essar to transition four of its applications -- HSECAR (Corrective Action Report (CAR) system), AVID (A Voyage into Insatiable Discovery), Saksham, and Visitor Management System & Gate Pass System -- to the Windows Azure platform in August 2011. Since the implementation, Essar has also experienced the benefits of the flexibility to scale its computing and storage resources as needed.
"In fact, we can maintain the high level of scalability needed at a lower total cost of ownership compared with an on-premises solution," said Prabhu.
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