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IT Cements Madras Cements' Success: Dharmakrishnan A.V.

May 17, 2013 | ANUP VARIER

Madras Cements isn't your typical manufacturing company.It took to IT in 1984 at a time when even contemporary enterprises weren't tech-savvy. Its current CEO, Dharmakrishnan A.V., is a self-confessed tech enthusiast. And that makes him stand out among CEOs of old-economy companies.

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Guest View: The hidden costs of support

May 17, 2013 | SUNIL DESAI

Sunil Desai, Director for Managed Services at Dimension Data Asia Pacific, points out that the bulk of support-related expenses fall outside the scope of traditional support offerings. It is important therefore to identify and eliminate 'hidden' expenses.

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